Supplime BV, located at Athlonestraat 8, 6524BH Nijmegen, the Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details

Athlonestraat 8
NL-6524BH Nijmegen
The Netherlands
Phone +31247853280

B.J.  de Rijke is the Data Protection Officer of Supplime BV He /she can be reached via info@supplime.eu

Personal data we process

Supplime BV processes your personal data because you use our services and / or because you provide this information to us yourself.

Below you will find an overview of the personal data that we process:

• First and last name
• Gender
• Address details
• Phone number
• E-mail address
• IP address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
• Location details
• Data about your activities on our website

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without his/her permission, please contact us via info@supplime.eu and we will delete this information.

For what purpose and on what basis we process personal data

Supplime BV processes your personal data for the following purposes:

• To be able to call or e-mail you if this is necessary to be able to carry out our services
• To inform you about changes to our services and products
• Offer you the opportunity to create an account
• To deliver goods and services to you

Automated decision-making

Supplime BV makes no decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are taken by computer programs or systems, without involving a person (for example, an employee of Supplime BV).

How long we store personal data

Supplime BV does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following of personal data:

• Data for E-commerce campaigns for customers of Supplime BV: 5 years
• Data for Marketing purposes of Supplime: 3 years

Sharing personal data with third parties

Supplime BV does not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Supplime BV remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Supplime BV only uses technical and functional cookies, and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. It also allows us to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Supplime BV and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@supplime.eu.

To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen ID number unreadable. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Supplime BV would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Supplime BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@supplime.eu